Refund Policy
In Short
SodaSlim has a 60-day money-back guarantee from the purchase date, but the seller asks you use it for at least 30 days first — so the practical window is roughly days 30 to 60. A 6-bottle supply is still only covered for 60 days. Contact the official store with your order number and wait for return instructions.
SodaSlim is backed by a 60-day money-back guarantee. Here’s how it works in plain terms — including the condition buyers most often miss.
The 60-day guarantee, and the 30-day rule
You have 60 days from your purchase date to request a refund if you’re not satisfied — but the seller asks that you use the product for at least 30 days before requesting one. That leaves a real but finite window, roughly days 30 to 60, to decide.
How to request a refund, in order
- Note your order date from the confirmation email — everything counts from that date.
- Use it for at least 30 days before requesting, per the policy.
- Contact customer service in writing (support address on your confirmation, or the official contact page) with your order number, purchase date and a one-line reason.
- Ask for return instructions before shipping anything back. Wait for the return address and any reference number.
- Return what the policy asks for and keep the tracking number — proof of postage resolves disputes.
- Expect the refund to your original payment method. If it stalls, follow up, then use your card issuer’s dispute process as a last resort.
Shipping charges are generally not refunded, which is normal for this category. Refunds and returns are handled by the official store, not by this website.